Shipping & Delivery Policy

When will my order arrive?

  1. We are dedicated to deliver your order within the assured time with high quality packaging and through reputed courier agencies. Our proficient staff makes sure that we deliver throughout the week except public holidays and Sundays.
  2. Because each craftsman and artisan’s process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times. Against each product on the website, an approximate time for shipment has been provided; which are merely indicative. Products may be shipped either earlier or later depending on availability of product and other factors.
  3. We maintain our stock for well-timed delivery. For ‘Out of Stock OR other bespoke patterns’ products you can use the email us on sales@TheCreativeArtisans.com to inform us and we shall get back to you as soon as the stock gets refilled. As soon as the order is finalized, you will receive an order confirmation e-mail. Once we ship your package, we will email you your package tracking information on email id shared with us.
  4. Duty, Levies and taxes in the country of delivery are on the account of the buyer and this is not included in the Prices mentioned on the website.

Cancellations

We will be able to accept order change, modifications or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel any orders once the shipment is out of our warehouse for delivery.

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